Solution Feature Guide
Managed Service Contract
CaDan Corporation’s PC & Server Service agreement is designed to take the stress and
unpredictability out of your computers and technology. We’ve designed a program that
gives you a predictable per PC/Server monthly cost that does not change throughout the
agreement period. The benefit to the client is clear: For a low monthly fee, receive topnotch
support, repair and maintenance for your PC’s, Server’s and Network.
Features:
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No more surprise repair costs.
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Free software maintenance including patches, updates and service packs
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Free software maintenance including patches, updates and service packs
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Free periodic hardware preventative maintenance
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Free technical support via the phone and electronically
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Access to our Asset Remarketing Program**
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Free repair service of covered equipment
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Preferred product procurement pricing
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Unlimited service hours
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Free analysis of all PC’s, servers and software presented in a binder***
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Upgrade to a more secure Hardware Firewall, VPN and Content Software for Less*
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Access to our Total Care Printer Program
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Discounted Upgrade and Implementation services
Recurrent Services:
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Each server or PC will be visited monthly by a CaDan technician via VPN remote to evaluate operating condition of equipment and software. Software upgrades will be performed at this time as necessary.
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Each server or PC will be visited onsite quarterly by a CaDan technician to assess equipment condition. Cleaning and hardware upgrades will be performed at this time as necessary.
1-888-88-CADAN People, products and performance. That's the CaDan Advantage!
Phone: 651-456-5760